Avoid Dr. William Marcoux for Aviation medicals
I’ve had a complete nightmare getting my aviation medical, but finally it is complete.
So I looked on the Transport Canada site and searched for AME (Aviation Medical Examiners) in my area. I found Dr. William Marcoux, based out of the Courtice Health Clinic. I thought it was awesome that I had one so close! Called up (took 2 days, every time I called I got a voicemail machine telling me not to leave a message. Whats the point?). Third day I finally got in. 2 weeks waiting list. Fair enough. Wait my 2 weeks, do my examine. Polite guy, didn’t take long. Anyways, he referred me for an audio-gram and ECG (which I did immediately, there was a 1 week wait for the audio-gram). Brought my paperwork back after my audiogram to find out they are on holidays. Go figure.
When they got back from vacation, it was sent Canada post, snail mail. Takes usually 3-5 days, fair enough. I call TC, they issued me a file number, and I thought I could expect it in the mail any day now. 2 weeks passes, I call TC. They say ‘Your doctor didn’t fill it in properly, we had to send it back’. So at this point, i’m pretty pissed off, because its going to be atleast another 2 weeks before I have it in hand, so I can fly on my own again. I try calling them back, and they are taking 2 weeks vacation. What kind of operation is being run here..?
If you are a pilot and need a aviation medical, or renewal, steer clear of this guy. Unless of course you get it filed 3 months prior.
Good riddance